DISCLAIMERS

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The information, tools, and services provided by Stafford Hill Consulting are for educational and informational purposes only. Nothing on this website, in our programs, or in our coaching sessions should be construed as legal, financial, or psychological advice.

By participating in our services, you acknowledge that:

• Results vary and depend on your personal effort, engagement, and circumstances.

• Coaching is not therapy or counseling, and we do not diagnose or treat mental health conditions.

• We do not make guarantees about specific results or outcomes. All decisions remain the responsibility of the client.

Stafford Hill Consulting disclaims all liability for your decisions, actions, or outcomes based on the information or services provided.

We are not medical, legal, financial or other professionals, or if we are, during the terms of our Digital Products and related material(s), we are not offering our professional services and you expressly agree we are not acting in any professional capacity, including medical, legal, financial or otherwise during the term of this Digital Product. All products are for educational and informational purposes only. None of the products, or its related material(s), views or opinions should be construed as medical, legal or financial advice. 

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To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Digital Product(s), including without limitation any liability for any delays, accidents, harm, loss, death, damage, injuries, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, emotional, mental, physical, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits, loss of contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. 

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WE MAKE NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, DIGITAL PRODUCTS OR PROGRAM MATERIALS. YOU AGREE THAT PROGRAMS, PRODUCTS, SERVICES, DIGITAL PRODUCTS OR PROGRAM MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, DIGITAL PRODUCTS, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAM, PRODUCT, SERVICES, DIGITAL PRODUCTS OR PROGRAM MATERIALS IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.  

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When you purchase and/or use a product from Stafford Hill Consulting, you agree to fully release, indemnify, and hold harmless, Stafford Hill Consulting, its principals, owners, personal representatives, consultants, employees and assigns from any claim or liability whatsoever and for any damage or injury, personal, financial, emotional, psychological or otherwise, which you may incur arising at any time out of or in relation to your use of the Products sold on this website. 

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If any part of the Terms, Conditions, Disclaimer and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect. 

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All material provided by Stafford Hill Consulting is provided without any representations or warranty of any kind. You use the materials and products provided by Stafford Hill Consulting and contained on StaffordHillConsulting.com at your own discretion. 

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We make reasonable efforts to provide you with modern, reliable technology, software and platforms from which to access our Digital Product(s) and related material(s). However, in the event of a technological failure, you accept and acknowledge our lack of responsibility for said failure, and while we will make reasonable efforts to support you, some technological issues are far outside our control and will require you to access support from a third party provider.

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This website is updated on a regular basis, and while we try to make accurate statements in a timely and effective manner, we cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up-to-date. If you should see any errors or omissions and would like to let us know, please notify us at info@staffordhillconsulting.com.

 

TERMS AND CONDITIONS FOR

DIGITAL PRODUCTS AND IN-PERSON EVENTS (INCLUDING BUT NOT LIMITED TO: ONLINE COURSES, 1:1 COACHING, TRAINING & EDUCATION SESSIONS DOWNLOADABLE DOCUMENTS) PROVIDED BY STAFFORD HILL CONSULTING AND STAFFORDHILLCONSULTING.COM

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Last Updated 5/28/2025

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NOTICE: These Terms and Conditions of Use are legally binding. It is your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use or access of any of our products, including digital products as well as physical products. 

You are legally bound to these Terms whether or not you have read them. If you do not agree with any of our Terms, please email us at info@staffordhill.com and we will make reasonable efforts to remove your name, email and access to our Digital Products and website(s).  

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All programs, products, courses or services are owned and provided by Stafford Hill Consulting (“Company” or “we” or “us” or “our”). The term “you” or “your” refers to any user or purchaser of said program(s), product(s), course(s), or service(s) (the “Digital Product”). These Terms and Conditions of Use (“Terms”) govern and define how you are allowed to use and access Company’s Digital Products. We reserve the right to update and change these Terms at any time, and will update them accordingly with the ‘date last updated’ at the top of this page. 

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Your Privacy and Personal Information are extremely important to us. You can find our Privacy Policy HERE.

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Your Digital Product Use and Consent 

 

When you purchased a Digital Product from us, you were given a reasonable notice that these Terms existed. By moving forward with your purchase of the Digital Product and further access of the Digital Product, you agreed and continue to agree to abide by these Terms as well as any disclaimers and privacy disclosures contained in these Terms. You agree you are at least 18 years old or of legal age in your applicable jurisdiction to access the Digital Product. Access of our Digital Product(s) and related materials by a minor is a violation of use, and we reserve the right to terminate your access if such an issue is discovered. 

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License(s) – Digital Products

 

Subject to and in accordance with these Terms and other guidelines or instructions we include in the Digital Product, we grant you a limited, non-transferable, non-sublicensable, non-exclusive, revocable license (“License”) to make individual use of the Digital Product, including any Digital Products purchased by you. Your purchase of any Digital Product only entitles you to view that Digital Product in accordance with the foregoing License, and is not a purchase of the software or content constituting or included in the Digital Product. More specifically, unless explicitly authorized in these Terms or by the owner of the materials, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works, exploit, or distribute in any manner or medium (including by email or other electronic means) any material from the Digital Product(s). You may, however, from time to time, download and/or print one copy of the individual pages of the Digital Product for your individual use, provided that you keep intact all copyright and other proprietary notices.

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The License is for individual use. You may not assign or transfer any of your rights or obligations under this Section or these Terms to any person or entity and any attempt to do so is void.

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We reserve the right to terminate your access to the Digital Product at any time if we find that you have violated these Terms. We will make every attempt to notify you of any violation of these Terms and give you an opportunity to remedy the violation. However, if you fail to remedy the violation or continue to Violate the Terms, we will terminate your access to the Digital Product with no refund of fees.  

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Fees and Refunds

 

Fees for Digital Products are set forth on the Website. We reserve the right to change Digital Product Fees at any time.  

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At Stafford Hill Consulting, we take pride in delivering high-quality coaching, training, and digital leadership development tools. To ensure transparency and mutual understanding, please review the following refund policy before purchasing or enrolling in any of our services.

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Digital Products & Self-Paced Programs

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All sales of digital products—including online courses, downloadable materials, and self-paced leadership programs—are final and non-refundable.
Due to the immediate access and intellectual property delivered at the time of purchase, refunds will not be issued under any circumstances.

We encourage you to read all program descriptions thoroughly and reach out with questions prior to purchase.

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Coaching Services & Live Programs

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Refunds for live coaching or group training services are handled on a case-by-case basis and are subject to the terms agreed upon at the time of engagement.

• 1:1 Executive Coaching: Once sessions have begun, refunds are not available. If you need to reschedule, we require at least 24 hours’ notice. Missed sessions without prior notice may be forfeited.

• Organizational Services: Refunds and cancellation terms will be defined in your custom service agreement or proposal.

 

Exceptional Circumstances

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We are committed to client satisfaction and fairness. If you believe a purchase was made in error or you experience issues accessing content or scheduling services, please contact us at [Insert Contact Email] and we will do our best to assist you.

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You agree to make every attempt to request a refund prior to attempting a chargeback with your financial institution. In the event of a chargeback attempt, you expressly agree to forfeit any and all materials afforded to you in exchange for your original purchase of our Digital Product. We reserve the right to present proof of your access and these Terms to the financial institution investigating the dispute. 

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Termination

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You have the unilateral right to terminate your use and access to any of our Digital Product(s). Please send an email to info@staffordhill.com to initiate this process. Termination will not excuse you of further payment if you opted for a payment plan. Upon confirmation of your termination, any and all outstanding balances will become immediately due and payable. Any existing balance that remains after 14 days from the date of termination will be sent to a collections agency, and you agree to be responsible for any additional charges, fees or costs associated with such a collection effort, including but not limited to reasonable attorney’s fees and court costs. 

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Intellectual Property

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All images, text, designs, graphics, page layout, icons, videos, logos, taglines, trademarks and service marks are owned by and the property of Stafford Hill Consulting. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained or provided in the Digital Product is illegal and may be prosecuted to the fullest extent permissible should we choose to do so, including seeking financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately.

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You may: 

• Access the Digital Product for your individual use; 

• Download and/or print any Digital Product materials for your individual use. 

 

You may not: 

• Share the Digital Product with anyone else who has not yet purchased it or opted to receive it; Re-sell or trade your access to the Digital Product; Distribute any of the materials contained in the Digital Product or related materials and/or communications as your own; Reproduce and alter any part or whole of the Digital Product for distribution as your own work; 

• Claim ownership or use over any of our intellectual property without our prior written consent, which includes (but is not limited to): copyrights such as Digital Product materials, worksheets, workbooks, lessons, videos and more; trademarks such as names, logos, tag-lines or other unique source identifiers; or trade dress including the look and feel of the Digital Product (and its related communications and materials); 

• Reprint any portion of the Digital Product, except as set forth above and for your own individual use;

• Republish any of the Digital Product, in part or in whole; 

• Use our Digital Product(s) or any related materials and/or communications in an unlawful way or for any illegal or unlawful purpose(s). 

 

Even though our Digital Products are not physical property, you can be charged with theft or other face civil or criminal penalties if you copy, steal, infringe or otherwise violate these Terms. We reserve the right to prosecute infringers to the fullest extent allowed by criminal or civil statute in any jurisdiction allowed. You explicitly consent to personal jurisdiction in the state of our choosing by opting into or purchasing any Physical or Digital Product(s) or accessing related communications and/or materials. 

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Security and Assumption of Risk

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It is your responsibility to secure your username and password from theft or any other means of unauthorized use that would violate these Terms and Conditions of Use. We do not store any whole credit card numbers or payment information, and instead, these are processed through third party processors such as Stripe, Paypal and other payment processors. By utilizing these payment processors to gain access to the Digital Product(s), you indemnify us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third party payment processor’s applicable terms and conditions of use. 

By accessing our Digital Product(s) and/or related materials, whether paid or unpaid, you assume all the risk of your access and any subsequent actions you choose to take as a result of the influence, information or educational materials provided to you. 

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Indemnification, Limitation of Liability and Release of Claims 

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You agree at all times to indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our Digital Product(s). 

Stafford Hill Consulting and its affiliates, officers, employees, agents, partners, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including damages for loss of profits, goodwill, use of data or other intangible losses, resulting from or incurred in connection with your use of our Digital Product(s). We do not assume liability for any third party conduct, accidents, delays, harm or other detrimental or negative outcomes as a result of your access of our Digital Product(s) and related material(s). 

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You agree to notify the Company of any concerns or issues regarding the Digital Product(s), and to give the Company an opportunity to resolve those concerns or issues. If you and our Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then you explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action. If a civil cause of actions is filed by or against the Company related to the Digital Product(s), the laws of Wyoming shall apply.

If you are found to be slandering, libeling or otherwise disparaging our Company, Digital Product(s) or related materials, you will be immediately removed from the Digital Product(s) and any related communications. We reserve the right to file a civil claim of action against you for any such damaging actions you take that materially harm our Company. 

 

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Miscellaneous

 

All rights not expressly granted in these Terms and Conditions of Use or expressly written here are reserved by Company. 

If you have any questions about any term of these Terms of Use, please contact us at info@staffordhill.com.

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